Confidentiality and Privacy Standards and Policies

Best Practices for Safeguarding Confidentiality and Maintaining Privacy Standards Training Video

The following training video is the property of First 5 Alameda County. Any copying or distribution is prohibited without our expressed written consent. This video is an overview of suggested best practice policy and guidelines for patient confidentiality and privacy. This multimedia training was developed by First 5 Alameda County for the private use of individuals who are authorized to view its contents.

First 5 Alameda County presents the information on this video/audio presentation as an educational service for First 5 staff and community partners. People seeking specific legal advice or assistance regarding confidentiality issues should contact legal counsel. Although we believe the information in this presentation to be accurate, we make no warranty or guarantee concerning the viewer's interpretation of the content.

Any questions concerning the content of this program may be directed to Christine Hom, First 5 HIPAA Privacy Officer at 510-227-6915 or at

Confidentiality Oath and ECChange Password Procedure

Confidentiality Video

FSS Confidentiality Training Part 1

Confidentiality Video 2

FSS Confidentiality Training Part 2

This video was recorded from the January 31st, 2011 training, presented by Anna Gruver and lasts 46 minutes. To receive your ECChange ID password, you must watch the Confidentiality Video, successfully complete the short F5AC Confidentiality Quiz and sign the F5AC Confidentiality Oath. Then, send an email to Virve Hernandez at letting her know that you have completed both items and are mailing your signed Oath. Virve will begin the ECChange ID process and you will be issued a password. Then, you must mail your signed oath and completed quiz to :

Virve Hernandez, Administrative Associate
First 5 Alameda County
1115 Atlantic Avenue
Alameda, CA 94501

First 5 Alameda County Confidentiality Oath

First 5 Alameda County Confidentiality Quiz

Below are several documents which may serve as a guide and support in your work with families regarding privacy and confidentiality issues.

First 5 Alameda County Authorizations Overview. This guide offers direction and important reminders regarding the appropriate use of First 5 Alameda County authorizations.

Authorization for Family Home Visitation - Arabic

Authorization for Family Home Visitation - Spanish

Authorization for Family Home Visitation - English

Authorization for Family Home Visitation - Chinese

Authorization for Family Home Visitation - Vietnamese

Confidentiality Frequently Asked Questions - Aug 2011 This document is a compilation of all questions with their responses raised at our trainings, teleconferences, and meetings to date (9.13.2011). It is important to note that these are the perspectives and guidelines of First 5 Alameda County. We understand if your agency’s policies and procedures may differ.

Caregivers Authorizations Affidavit (CAF) This form should be used in conjunction with First 5 Alameda County authorizations. It is given to those adults who live with and are the primary caretakers of the child. Also, the CAF is used for those clients whose legal guardian or parent is not physically available to sign authorizations because they do not live with the client and the provider does not have access to the parent or guardian for authorization of services (i.e. parent is homeless, lives in another state or country, is deceased).

First 5 Authorization to Release Information

Authorization to Release Information - Arabic

Authorization to Release Information - Chinese

Authorization to Release Information - English

Authorization to Release Information - Spanish

Authorization to Release Information - Vietnamese

Notice of Privacy Practice

Notice of Privacy Practice - Arabic
Notice of Privacy Practice -Chinese
Notice of Privacy Practice -English
Notice of Privacy Practice -Spanish